FAQs Getting Started
Where do I log in to Business Online Banking?
Mobile: If you’re enrolled in online banking, download the Northstar Bank Mobile app, enter your username and password, and Sign in.
Website: Go to our website, www.northstarathome.com and select Log In in the top right corner. Enter your Username, enter your password and then sign in.
NOTE: Your username and password are the same for both Northstar Bank Mobile and Northstar Bank Online.
What if I forget my business username and/or password?
Use the Forgot Password user guide for help. Remember, your login credentials for online banking and mobile banking are the same.
How do I log out?
Log out from desktop:
Click on your initials/image, located in the bottom-left corner of the screen, then click Sign out.
Log out from mobile app: Simply navigate away from the app.
How do I download the Northstar Bank mobile app?
Why do I no longer see my sitekey image when I log in?
Our new online banking and mobile app uses Multi-Factor Authentication, sometimes referred to as two-factor authentication, which is a security enhancement that helps protect your account(s) by using an additional layer of security.